Need help?
Frequently Asked Questions
Quality, Fabric & Fit
Each style has a detailed description of the fabric and care listed. Most importantly, Leona has been designing exquisite dresses for 30 years.
Over her successful career, she has developed solid relationships with textile suppliers and manufacturers, sourcing remarkable fabrics from London, New York and Paris mills who supply to the likes of Dolce & Gabbana, Valentino and Chanel.
Each style is personally tailored by Leona and her technical team to achieve the perfect fit. Leona designs for real women, celebrating all shapes and sizes. Each print is artfully designed into three unique silhouettes, each focusing on flattering differing body shapes, to ensure no ’body’ misses out.
Leona Edmiston has 1 standalone concept store located in Sydney. Visit us at Balmain boutique stores. Our Leona stylists would be happy to have you instore.
You can find more details about finding our stores here
Shopping online
See guide here for further information
Due to Leona's exclusive collections, we cannot guarantee a re-drop. However, please feel free to register your interest via the product page and keep updated via our socials, to be notified when your desired item is back in stock.
Please email us at hello@leonaedmiston.com and our customer care team may be able to locate a lucky last one in our boutiques for you.
We are continually releasing new styles and prints to keep our collection fresh and unique - a Leona Edmiston dress is a one of a kind and very rarely repeated.
No you are more than welcome to checkout as a guest.
We do recommend that you create an account, by creating an account you will be able to take advantage of our loyalty LeCLUB program, create wish lists and save your address and credit card details to make your next purchase simple and easy.
Our site is secure and it is safe to save your credit card details with us - look out for the green lock in the URL bar for verification. See our Privacy Policy for more information.
Australia
Credit Cards
We accept Visa, Visa Debit, MasterCard, American Express, JCB & UnionPay
PayPal
When selecting this option at checkout, you will be directed to the PayPal site to 'Log In' and review before clicking 'Pay Now'. Once this transaction is complete, you will then return to leonaedmiston.com
Afterpay
Available for Australian, customers. Simply shop and proceed to checkout as usual. At checkout, you will choose Afterpay as your payment method. You will then be directed to the Afterpay website to register and provide payment details. If you are already an Afterpay user, just log in to your Afterpay account. Then complete your order.
Our site is secure and it is safe to save your credit card details with us - look out for the green lock in the URL bar for verification. See our Privacy Policy for more information.
You will be charged in your current country currency.
Shipping & Delivery
We ship all orders with standard tracked shipping.
For Australian orders over $200 we offer Free Shipping.
For all other orders we offer a flat rate.
Standard: $11.95 AUD
Express: $15.95 AUD
Orders to New Zealand: $25 AUD
International orders: $45 AUD
Yes, for all Australian orders over $250 we offer Free Standard Shipping.
For both Australian and International orders we use Australia Post.
All orders are dispatched from our warehouse in Sydney, Australia. We aim to get all orders shipped within 2 business days from when your order is placed. All orders are tracked and you will receive a confirmation email once your order has been shipped.
For Australian orders: depending on the Australia Post network, we anticipate Australian orders to be delivered within 2-6 business days.
For International orders: depending on the Australia Post network and any duties/customs requirements specific to your region, we anticipate International orders to be delivered within 14-28 days.
Once your order has been dispatched, we will email you with a tracking number. Simply click on the link in our tracking email and enter your tracking code.
If your order is taking longer than expected or if you have any queries about your parcels location, please don’t hesitate to contact our customer support.
You can email: hello@leonaedmiston.com
Duties (or Customs tariffs) are set by the destination country Customs authorities and determined based on a combination of the country of origin (manufacturing) of the goods being purchased and the classification of that merchandise in accordance with a harmonized system adopted and used by the countries that Borderfree supports.
International taxes (such as Value Added Tax, or VAT) are set by the destination country. You will be able to view the total amount of applicable duty and tax/VAT for your order within the Borderfree international checkout.
Returns & Exchanges
If you're unhappy with your order for any reason, Leona Edmiston will offer a refund or store credit for all full priced orders that are returned within 14 days from the date of purchase and they meet all of our conditions.
To see if your item/s meet our conditions and for instructions how to return your item, please see our full policy here.
Online orders are considered separate to in-store purchases so online orders need to be returned via our online returns portal here.
That's ok, please write clearly on a piece of paper the following information and include it with your return.
Full Name
Order Number
