We do not offer refunds for Sale items. This includes products that have been discounted for a promotional period and permanent discounts.

Products that are discounted are able to be returned for a credit note, unless they are marked 'Final Sale'.

Final Sale items are not able to be returned.

All Returns are subject to the terms stated below:

• Returned within 14 days from the date of purchase;
• Item is in original condition; which includes not altered in any way including with our "Professional Hem Alteration" service
• Garment has not been worn, washed
• All tags must remain in place including the tag attached reading: “Please note that returns will only be accepted if this tag remains attached and the garment is in unused condition”. Once this tag is removed the item is no longer returnable.
• You have proof of purchase.

Due to hygiene reasons, we cannot accept returns on Hosiery

You can return your full priced item/s for either a full refund or store credit if they meet ALL the following requirements:

• It is a full priced item (i.e. it was not purchased on a promotion);
• Returned within 14 days from the date of purchase;
• Item is in original condition; which includes not altered in any way including with our "Professional Hem Alteration" service
• Garment has not been worn, washed or have personalised alterations in any way and;
• All tags must remain in place including the tag attached reading: “Please note that returns will only be accepted if this tag remains attached and the garment is in unused condition”. Once this tag is removed the item is no longer returnable.
• You have proof of purchase.
  

Due to hygiene reasons, we cannot refund or exchange the following items unless faulty:

• Hosiery

Online purchases can only be returned to our Online store:

RETURNS FORM

All deliveries come with an Online Returns Form. Alternatively, you can download this form directly HERE.

REQUEST A RETURN:

To initiate a return, simply log into your original order through your account or order confirmation page and select Submit a Return Request.

RECEIPT & PROCESSING OF RETURN:

Once you submit your request, please follow the step-by-step instructions sent directly to your email. Upon receipt of your returned item, you will receive a confirmation email as soon as your refund or credit note has been processed.

Please note that you are responsible for any costs associated with returning your items to us, and that the goods are your responsibility until they reach our Online Store

Boutique purchases can only be returned to a LEONA EDMISTON boutique.

Please ensure your item/s are in original condition and must not have been worn, altered, or washed and all original tags are attached:

FULL-PRICE STYLES
You may return your full-priced purchases, for a:
- Refund or
- Store Credit note
when item is returned within 14 days with your proof of purchase.

SALE STYLES
We do not offer refunds for sale items, however they can be exchanged or returned for a:
- Store Credit note (expires within 3 months)

You can find your nearest store here

Both LEONA EDMISTON Retail Boutiques and the LEONA EDMISTON e-boutique accept faulty items.
Faulty returns are determined at the sole discretion of LEONA EDMISTON.

Minor faults: Where possible, we may elect to repair the product.
Major faults: Choose to receive a replacement product OR  a refund of the original purchase amount.

LEONA EDMISTON may only offer you an exchange, repair or refund if the following conditions are met:
• Goods are returned within 14 days of the purchase date
• Proof of purchase is provided (transactional receipt or invoice)|

Upon assessment by LEONA EDMISTON:
• The item is considered faulty
• The item holds a manufacturing fault

LEONA EDMISTON will not offer return or repair for items where fault or damage has been caused by the wearing of, or incorrect caring for, the item.