Shipping & Delivery
We want you to enjoy your order as soon as possible and do our best
to pack and ship orders on the same day (if ordered before 2pm).
Please see below all of our shipping costs and information for your region.
If you need your order sooner, please contact us via
email: firstname.lastname@example.org or call +61 2 9331 7177
For all Australian orders over $250 we offer FREE standard shipping.
For all Australian orders under $250 there is a flat rate of $10 AUD.
Orders will be sent via standard shipping and will be delivered within 2-6 working days after you place your order.
Your order will be sent out via E-Parcel by Australia Post, and once dispatched we are unable to redirect orders. We are unable to book delivery for certain times or a different address if you are not home. If nobody is home to accept the parcel, it will be left in a safe and secure location or returned to your local Australia Post Office, where you are required to collect the order using the provided delivery notification card left by Australia Post. We recommend selecting your shipping address as a work address, where possible, to ensure the parcel is signed for. No responsibility will be taken for orders after delivery confirmation.
For all international orders, there is a flat rate of $85 AUD.
Leona Edmiston use Australia Post to process international orders. You will be quoted a specific delivery promise at the time of checkout that is based on your selected destination country and the shipping methods available for the items in your shopping cart.
Duties (or Customs tariffs) are set by the destination country Customs authorities and determined based on a combination of the country of origin (manufacturing) of the goods being purchased and the classification of that merchandise in accordance with a harmonized system adopted and used by the countries that Australia Post supports. International taxes (such as Value Added Tax, or VAT) are set by the destination country. You will be able to view the total amount of applicable duty and tax/VAT for your order within the Australia Post checkout.
At checkout, you may be presented with options to either prepay duties and taxes or to pay duties and taxes on delivery. If you choose to prepay duties and taxes, the order total presented at checkout is the exact amount you’ll be billed by Australia Post, and there will be no additional costs due upon delivery. If you choose to pay duties and taxes on delivery, you will be required to pay these fees to the shipping carrier when you receive the order.
Please Be Advised That During Peak Trading Periods Customers May Experience a Delay in the Dispatch of Orders Which Applies to Both Domestic & International.
Delays & Preorders
Couriers are experiencing some delays with both national and international orders due to current travel restrictions. You can stay up to date on the delivery of your order by checking your tracking link (found in your shipping confirmation email), which will update regularly.